Welcome to Jointsarthritis. These Terms of Use govern your use of our website (www.jointsarthritis.shop) and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
By accessing and using the Jointsarthritis website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. These Terms constitute a legal agreement between you and Jointsarthritis, located at 36 Maryland Street, Point Chevalier, Auckland 1022, New Zealand.
We reserve the right to modify these Terms at any time. All changes will be effective immediately upon posting to the website. By continuing to use our website after changes have been posted, you agree to the modified terms. It is your responsibility to review these Terms periodically.
You must be at least 18 years old to use our services. By using our website and services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.
Some features of our services may require you to create an account. When you register for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Jointsarthritis provides personal styling services as described on our website. We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice or liability.
All appointments must be booked in advance. Appointment times are subject to availability. We will make reasonable efforts to accommodate your preferred time and date, but we cannot guarantee specific appointment times.
If you need to cancel or reschedule an appointment, please notify us at least 48 hours in advance. Late cancellations (less than 48 hours' notice) or no-shows may be subject to a cancellation fee of up to 50% of the service price.
We strive to provide our services as described. However, results may vary depending on individual circumstances and needs. We do not guarantee specific outcomes from our styling services.
Prices for our services are as listed on our website. All prices are in New Zealand Dollars (NZD) and include GST. We reserve the right to change our prices at any time, but changes will not affect services already booked and confirmed.
We accept payment via credit/debit cards and bank transfers. Payment for services is typically required at the time of booking or before the service is provided, as specified during the booking process.
Refund eligibility varies by service type and circumstances. Please refer to our separate Refund Policy for detailed information about refund conditions and procedures.
All content on the Jointsarthritis website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Jointsarthritis or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website and services for personal, non-commercial purposes. You may not modify, reproduce, distribute, display, publish, or create derivative works from any content on our website without our explicit written permission.
By submitting, posting, or displaying content on or through our services (including feedback, suggestions, or testimonials), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, distribute, and display such content for the purpose of providing and promoting our services.
When using our website and services, you agree not to:
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.
To the maximum extent permitted by law, Jointsarthritis and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services or any content therein.
Our total liability to you for any claims arising from or related to these Terms or your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim during the six (6) months preceding the claim.
You agree to indemnify and hold harmless Jointsarthritis and its affiliates, officers, employees, agents, and partners from and against any claims, disputes, demands, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.
We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use our services will immediately cease.
These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Auckland, New Zealand.
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provision shall be deleted without affecting the remaining provisions herein.
These Terms, together with the Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Jointsarthritis regarding your use of our services and supersede all prior and contemporaneous agreements, representations, and understandings between us.
If you have any questions or concerns about these Terms or our services, please contact us at:
Jointsarthritis
36 Maryland Street
Point Chevalier, Auckland 1022
New Zealand
Email: [email protected]
Phone: +64 21 344 721