Find answers to common questions about our personal styling services
A personal styling service provides expert guidance to help you discover and develop your unique style. At Jointsarthritis, our services include style consultations, wardrobe audits, personal shopping, and special event styling. We work closely with you to understand your lifestyle, preferences, and goals to create a personalized approach to styling that enhances your confidence and authentic self-expression.
Jointsarthritis stands out through our holistic, client-centered approach. We focus on developing your authentic personal style rather than following trends. Our stylists are trained not just in fashion, but in understanding body types, color theory, and the psychology of clothing. We prioritize building a relationship with each client, ensuring that our recommendations truly reflect your personality, lifestyle needs, and comfort level while enhancing your natural attributes.
Absolutely not! Our services are designed to work with any budget. In fact, clients with more modest budgets often benefit tremendously from our expertise in maximizing existing wardrobes and making strategic, cost-effective purchases. We help you invest wisely in versatile pieces that work together efficiently, regardless of price point. Our focus is on quality over quantity, and we can recommend options across a range of price points based on your budget.
The best package for you depends on your specific needs and goals. Our Style Discovery is ideal if you're looking to define your personal style and get outfit recommendations. The Wardrobe Refresh is perfect if you already have a wardrobe but need help organizing and optimizing it. The Complete Transformation combines both services plus personal shopping for a comprehensive style overhaul.
If you're unsure, we offer a complimentary 15-minute consultation to discuss your needs and recommend the most suitable package. You can book this through our contact page.
A style consultation begins with a conversation about your lifestyle, preferences, challenges, and goals. We'll analyze your body shape and proportions, discuss your color palette, and explore styles that complement your unique features. We'll also review any inspiration or reference points you may have.
Throughout the session, we'll provide education about why certain styles work well for you and offer practical styling tips you can implement immediately. You'll receive a personalized style guide summarizing our recommendations, which serves as a reference for future shopping and outfit creation.
For standard services like style consultations and wardrobe audits, we recommend booking 1-2 weeks in advance to ensure availability with your preferred stylist. For special event styling, we suggest booking at least 3-4 weeks before the event, especially during busy seasons (like wedding season or holidays).
For the Complete Transformation package, which includes personal shopping, 2-3 weeks' notice is ideal to allow for preparation and coordination. However, we do understand that sometimes styling needs arise unexpectedly, so please don't hesitate to contact us for last-minute availability—we'll do our best to accommodate you!
Style consultations can take place either at our studio in Point Chevalier, Auckland, or in the comfort of your home. Wardrobe audits are typically conducted in your home where we have direct access to your wardrobe. Personal shopping sessions occur at selected retailers in Auckland that align with your style preferences and budget.
For clients outside of Auckland, we also offer virtual styling services via video conference. These sessions are tailored to provide the same level of personalized guidance while accommodating distance.
Yes, we offer gift certificates for all our styling services, making them a thoughtful gift for birthdays, holidays, graduations, or any special occasion. Gift certificates can be purchased for specific packages or for a custom amount to be applied toward any service.
We can provide either digital or physical gift certificates, depending on your preference. To purchase a gift certificate, please contact us through our contact page or call us directly at +64 21 344 721.
To make the most of your wardrobe audit, we recommend:
Don't worry about organizing beforehand—that's part of what we'll help with! Just having everything accessible will make our time together most productive.
Yes, all of our services include follow-up materials to help you implement what you've learned. Depending on your package, these may include:
These materials are delivered digitally within 48 hours of your session, providing you with an actionable reference to continue your style journey.
Yes, we believe ongoing support is essential to your style journey. All services include a complimentary 30-minute virtual follow-up session within one month of your initial appointment, where we can address any questions that have arisen as you've implemented our recommendations.
For long-term support, we offer seasonal refresh sessions at a reduced rate for returning clients, helping you update your style as seasons, trends, and your lifestyle evolve. Many clients find it valuable to book a refresh every 6-12 months to maintain and evolve their personal style.
Client satisfaction is our top priority. If you're not completely satisfied with your styling experience, please let us know within 7 days of your service, and we'll work with you to address any concerns and ensure you receive the value you expected.
This may include a complementary follow-up session, adjustment of recommendations, or in certain cases, a partial refund. We're committed to building long-term relationships with our clients and ensuring that everyone has a positive and transformative experience with Jointsarthritis.
We're here to help! Contact us directly for any questions not answered here.
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